Cookie Policy
Learn how CleanSmart uses cookies and similar technologies to enhance your browsing experience and provide personalized services.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us understand how you interact with our site and allow us to provide you with a better, more personalized experience.
These files contain information about your preferences, browsing habits, and device details. When you return to our website, your browser sends these cookies back to us, enabling us to remember your settings and tailor our content to your needs.
At CleanSmart, we use cookies responsibly and transparently to improve our cleaning services, streamline your booking process, and ensure our website functions optimally for all users.
Types of Cookies We Use
We categorize our cookies based on their function and duration to provide you with complete transparency about our data practices.
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.
- • Session management
- • Security authentication
- • Load balancing
- • Shopping cart functionality
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, traffic sources, and user behavior.
- • Google Analytics tracking
- • Page load times
- • User journey analysis
- • Error tracking
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.
- • Language preferences
- • Service area settings
- • Booking preferences
- • Custom greetings
How Long Do Cookies Last?
Session Cookies
These temporary cookies are automatically deleted when you close your browser. They help maintain your session while browsing our site.
Persistent Cookies
These cookies remain on your device for a specified period, ranging from a few days to several years, depending on their purpose and your settings.
Third-Party Cookies
Some cookies are set by external services we use, such as Google Analytics. These have their own expiration policies and are governed by their respective privacy policies.
Third-Party Services We Use
We partner with trusted third-party services to enhance your experience and provide valuable insights into our service quality.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve our services and user experience.
- • Anonymous visitor tracking
- • Page performance analysis
- • User behavior insights
- • Conversion tracking
Customer Support Chat
Our live chat functionality uses cookies to maintain conversation history and provide seamless customer support.
- • Chat session persistence
- • Message history
- • User identification
- • Support ticket linking
Managing Your Cookie Preferences
You have full control over the cookies we use. You can manage your preferences through your browser settings or our cookie consent manager.
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically find these options in the "Settings" or "Preferences" menu under "Privacy" or "Security."
- • Accept all cookies
- • Block all cookies
- • Delete existing cookies
- • Set cookie preferences per site
Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features.
Cookie Consent and Your Rights
We respect your privacy and are committed to giving you control over your data. Learn about your rights regarding cookie usage.
Informed Consent
We obtain your consent before using non-essential cookies and provide clear information about their purpose.
Easy Withdrawal
You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.
Data Protection
All cookie data is handled in accordance with GDPR and Czech Republic data protection regulations.
Policy Updates and Contact
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. We encourage you to review this policy periodically.
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us:
Last updated: January 2025
This Cookie Policy is effective as of the date above and governs our use of cookies on the CleanSmart website.